DJI OSMO POCKET 3
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand new or equivalent to brand new products in performance and reliability,
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.
With an exclusive international warranty service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI authorized repair center across the globe after confirming the product eligibility.
The international warranty service is only available for DJI products purchased from official DJI stores or DJI authorized resellers. Proof of purchase is required to use the international warranty service. Diagnosis standards and replacement fees are subject to the policies of local repair centers.
During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.
DJI will cover shipping costs both ways anytime a product is sent back for placement service.
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.